Reviews

Timberline Lawn & Landscape
Reviewed from Google

3.9 out of 5 stars

Elissa Genova
Elissa Genova

5 out of 5 stars

posted 2 months ago

I have been using Timberline for a few years now and I couldn't be happier with a lawn care service. Not only do they do a fantastic job on my yard, working with Richard is very pleasant and you can tell the staff cares about their clients. They have gone above and beyond and it's so easy to sign up for services on the website or make adjustments when needed. They always answer my questions promptly.

Elisha Anderson
Elisha Anderson

1 out of 5 stars

posted 1 month ago

This company has horrible customer service and accounting departments. We used them for a year-and-a-half. They would show up to cut the grass in the winter when it wasn’t even growing. I had to call them and tell them to stop cutting it and they still charged us for the visit. In the Spring and Summer months, they changed our service date several times. When they didn’t show up to service the lawn, I contacted them and they said they must have missed us. Then, they sent a text saying I owed over $700 in service fees because they hadn’t been auto-debiting my account. They wanted me to pay the balance in full and I said I couldn’t do that due to being disabled. After jumping through some hoops, they finally said I could pay it out in three payments. I just received another message asking for the payment again. I told them the check already cleared my bank. This is the worst lawn service I’ve ever had! They don’t even have the decency to call up on the telephone to discuss the situation as grown ups! The only form of communication they adhere to is texting and email. Save yourself the hassle and go with another service!

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Timberline Lawn & Landscape
Average rating:  
 2 reviews
by Brett Moran on Timberline Lawn & Landscape

I have been using Timberline Lawn & Landscape for going on 3 years now. I switched to Richard and his team because of dissatisfaction with communication and service with my previous lawn care company. My old service repeatedly maimed my fence, sprinkler heads, and bushes. I have not had to change a sprinkler head, replant a bush, or repair any fence damage since switching to Timberline. The lawn service is very thorough and communication is easy via email and the website, with rapid response. I highly recommend them.

by Andrew Jones on Timberline Lawn & Landscape

Timberline Lawn and Landscape is very easy to work with, and are very reliable. In addition to doing great work, they are on time and quick to complete the yard. If I have needed any special services or additional yard maintenance, Richard returns my calls right away